Delete your Tides Credit account

You can request deletion from the Tides Credit app or your web account. You do not need to install the app.

1. Sign in to your Tides account.
2. Open Settings → Security → Privacy & data on the web, or Account → Privacy & data in the app.
3. Review what deletion means, type DELETE, and submit your request.

Deletion removes your account and associated personal data, including access to credit reports, documents and messages, except records that must be retained. The team will explain any retained records and review any active subscription. Submitting a request does not itself cancel a billing agreement.

CROA requires retention of your signed acknowledgment of receiving the consumer rights disclosure for two years from the date you signed it. This requirement does not apply to identification documents or credit reports. Any other records retained after deletion require a separate applicable legal requirement or legal hold; we will explain the records, reason and retention period.

Self-service deletion requests are being configured. This page will show the processing timeframe when requests are available.

Read our privacy policy for our current retention policy. For trouble accessing your account, contact support@tidescredit.com.